Contact Customer Services

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Chat online with a live operator from Fylde Council
  • Live Chat - Please click the chat icon at the top right of the page

  • Email -

  • Telephone - 01253 658 658

  • In person at The Town Hall - please see opening times below 

  • Post - Fylde Council, The Town Hall, St Annes Road West, Lytham St Annes, Lancashire, FY8 1LW

  • Twitter @fyldecouncil

  • Via our APP - Available in the APP Store

Opening Times

We are open Monday, Tuesday and Thursday from 8.30am - 5pm, Wednesday from 9am - 5pm and Friday from 8.30am to 4.30pm.

In order to reduce waiting times we now offer an appointment system for customers. If your time is precious, it may therefore be beneficial to avoid the queues and book ahead.

If you wish to see a member of our Customer Services Team you can make an appointment via or call the team on 01253 658 658.

Or alternatively please call in during the above hours without an appointment and we will deal with your enquiry.

Tourist Information

Discover Fylde's best visitor attractions, restaurants and events; find great deals on hotels and travel; and order our Explore guide to plan your visit and make the most of your stay. Please see 'Tourist Information in Fylde'.

Contact TIC – 01253 658 443 or

Directions to our Offices

Detailed directions and public transport information is available on-line. Please see the link in the right hand column titled 'Directions'.